***Please Note, opened or used breast pumps and breast pumping accessories cannot be returned for sanitary reasons.
Each breast pump manufacturer has its own warranty policies. Good Life® will work with each customer to the best of our ability for all warranty situations. Please contact our Customer Care Department with any questions on returns or warranties. Our toll-free number is 1-800-657-8214.
Good Life® 30 Day Money Back Guarantee
You may return any item within 30 days of delivery for a full product-price refund as long as the item is in new condition (unused, unopened and sealed product), with all original packaging and accessories. Your 30-day Guarantee starts the day your item is delivered to you and ends the day postmark your return package. Please contact Customer Care at 1-800-657-8214 to request an RMA number and the Return Address.
All returns must have an RMA number (Return Merchandise Authorization) before they are mailed back to us. Simply obtaining an RMA number within the 30 days does not ensure a refund – your return shipment must be postmarked by the 30th day in order to be eligible. Returns that do not have the RMA Number clearly displayed on the outside of the package will be returned to sender.
We recommend you add tracking and insurance to your package when returning it to us. This will allow you to track the progress of your returned item, guarantee that we have received it, and protect you in the case your package gets lost by your shipping carrier. Good Life LLC cannot be held responsible for packages lost by your shipping carrier. You are responsible for the cost of shipping your package to us.
Once we have received your return, we will gladly issue you a refund of the product price back to the credit card you used at the time of purchase. We do not refund shipping and handling costs. Refunds generally process within 7 business days of receiving your return. A confirmation email is sent if we have your email address on file.
Ameda® Manufacturer's Warranty
Ameda products carry a one year warranty on pumps and 90-day warranty on component parts.
Medela® Manufacturer's Warranty
All Medela products come with some type of warranty. Many of Medela products are personal care items and cannot be returned once opened. If the product is defective, Medela will stand behind it by replacing any defective portion or repair the item. We cannot guarantee success or the amount of milk production using any of our products. We do not offer refunds, but we can troubleshoot to see if there is a problem with the product.
Medela does not offer extended warranties. Medela will service Capital equipment after the warranty expires at an additional charge. PowerPaks are not serviceable. Some stores sell a buyer protection plan that has nothing to do with Medela. You should refer back to the store or seller who sold you the extended warranty for more information.
